We are sorry that you are experiencing technical problems with your cable TV service.  Insight is committed to providing every school a quality cable TV signal.  If you are experiencing a problem, please email us at the address below and we will have someone contact you within 2 working days to schedule a time to research your problem.  Insight is authorized to check the signal going into the building ONLY.  Therefore if it is determined the cable TV signal is fine at that point, you will need to contact your school maintenance department to research the problem within your school.  A technician will notify you of the results.

Please contact Sheryl Morris at

morris.s@insight-com.com. 

1. It would be very helpful to include in your email a brief description of the type of problem you are having such as “we have a snowy picture” or “our cable service is completely out”.
2. Include information on how wide spread the problem is in your school, i.e., are you experiencing the problem throughout the entire school, in one or two classrooms, etc.
3. A contact name, phone number and best time to reach you.

We appreciate your patience!